Florence Savings Bank

Florence Savings Bank
Address: 85 Main STTown: Florence, MA 01062
Telephone: 413-586-1300/1-800-644-8261
Web site: http://florencesavings.com
Category: Locally Owned Bank
Welcome to Florence Savings Bank, founded in 1873. Member FDIC/DIF.
In the 1990s Florence Savings Bank's role as a community-based bank grew dramatically as many other local banks were taken over or merged with larger banks from outside the region. By continuing to emphasize its customer service and its commitment to the community, the bank experienced phenomenal growth, adding new branches throughout the Hampshire County area. Today the bank has offices in Florence, Williamsburg, Northampton, Hadley, Easthampton, Amherst, Belchertown and Granby as well as 7 stand-alone ATM locations.
As the bank has grown, it has continually added new products and services designed to improve customer service and customer convenience. These include drive-up ATMs, a 24-Hour Access Line, and FSBlink Online Banking with FREE Bill Pay.
Florence Savings Bank remains committed to serving the community as a local bank. Over the past few years, the bank has been a leader in community giving, distributing over $1,000,000 in the past three years alone. In 2002, the bank launched the Customer Choice Community Grants Program. This program, now an annual event, allows the bank's customers to vote for their favorite nonprofit organization to receive a share of a $50,000 grant.
Over 130 years after its founding by a group of local citizens, the bank is still depositor owned and its trustees and corporators are all members of the local community. Now the largest independent Hampshire County bank with assets approaching one billion dollars, Florence Savings Bank has been the number one mortgage lender for the past nine years, is one of the area's top SBA lenders, and is one of the fastest growing local banks in the state.
I believe that you will find being a customer of Florence Savings Bank is a more pleasant experience than at any other bank. When you call our bank during business hours, you won't get an automated phone system with an endless menu of options. Instead, a Customer Service Representative will answer your call and will assist you with whatever you need. Whether you do your banking in person, using our web site, or by telephone, we are committed to providing you with the best customer service available.As always, Florence Savings Bank remains committed to serving the community as a local bank.
Sincerely,
John F. Heaps, Jr.
President

