Florence Bank

Florence Bank

Florence Bank

Address: 85 Main ST
Town: Florence, MA 01062
Telephone: 413-586-1300/1-800-644-8261
Web site: https://www.florencebank.com/

Welcome to Florence Bank.

Since 1873, Florence Bank has been providing our customers with outstanding customer service, innovative and competitive banking products, and above all, sound banking advice. Commitment to our customers is why our bank has been the Number One Mortgage Lender in Hampshire County for more than a decade and has been voted "Best Bank in The Valley" year after year.

As a mutually-held local bank, we don't have stockholders.  This allows us to remain focused on our customers, continually adding new products and services designed to improve customer service and convenience.  These include Mobile Banking, Debit Cards with Chip Technology, and Online Banking with Bill Payment.  We also offer checking accounts that reward you with either a competitive interest rate or cash back, and free ATM transactions nationwide.

Florence Bank has consistently been a leader in giving to the community.  In addition to annual donations given directly by the bank, our customers vote for their favorite non-profit organization to receive a share of a $100,000 grant through our Customers' Choice Community Grants Program.  This program grows in popularity every year and more and more non-profit agencies benefit from it.  If you are a Florence Bank customer, you may vote at any office, or online at www.florencebank.com/vote. Voting ends each year on December 31st.

Most importantly, I know that you will enjoy being a customer of Florence Bank.  When you call us during business hours, you won't get an automated phone system with an endless menu of options.  Instead, a Customer Service Specialist will answer your call and will assist you with whatever you need.

Today, Florence Bank has offices in Florence, Williamsburg, Northampton, Hadley, Easthampton, Amherst, Belchertown, and Granby, and a loan office in West Springfield.  In addition to convenient drive-ups, we also have twenty-seven ATMs located throughout Hampshire and Hampden Counties.  Whether you bank with us in person, by phone, or online, I am confident that you will receive outstanding service.


John F. Heaps, Jr.


Partners In Our Hometown